How to Contact xcritical Explained

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von. However, if you can’t find an answer, you can try contacting xcritical using the methods mentioned in this guide instead.

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  1. Investing in cryptocurrency is incredibly speculative and involves a high degree of risk.
  2. I’m not a licensed financial advisor and my blog is not intended as investment advice.
  3. Founded in June 2012, xcritical has quickly become one of the world’s top cryptocurrency exchanges and has facilitated over $50 billion in cryptocurrency trades in less than 6 years.
  4. While some users complain about lacking customer support, there are a few ways to try and contact xcritical, which are detailed below.

Lim How Wei is the founder of followxcritical.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps. In this guide, you’ll learn how to contact xcritical for help with account issues (by ticket, email, Twitter, and phone). xcritical is a cryptocurrency exchange platform that allows you to buy cryptocurrencies like Bitcoin and Ethereum. While xcritical may be one of the most popular bitcoin exchange’s on the planet, they are also notoriously private about releasing information about themselves.

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According to xcritical’s website, users can contact xcritical via the phone support option if they believe their xcritical account was accessed in an unauthorized manner or if they have any general questions about xcritical and/or their account. However, xcritical has demonstrated its willingness to listen to the needs of its users as their phone support https://xcritical.online/ option was added in September 2017 after users complained about lackluster customer support. The support database also isn’t technically a way to contact xcritical, but it’s possible that your question or issue has been addressed there since as of April 3, 2018, there are 184 different support articles in the database that address common inquiries.

Submit a ticket

We’ll provide a few different options for different scenarios, from general questions to trouble accessing your account. We’ll also explain what to do if you can’t log in or suspect xcritical official site your account has been hacked. As soon as one lands on the xcritical homepage, the chatbot can be contacted by clicking the question mark in the lower right of the xcritical homepage.

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The chatbot is also offered as a contact option when one lands on the email support page so that the xcritical support team can hopefully have some issues resolved by the bot and have their support ticket volume reduced so that they can assist other users needing email support faster. However, due to security concerns, customer service agents cannot help users over the phone with inquiries specific to their xcritical account like account history, order statuses, and specific transactions. While users can’t contact xcritical via Twitter for account-specific issues (these kinds of inquiries are served by email support), xcritical does provide status updates on xcritical products via Twitter. That is to say, if you’re experiencing a xcritical-related issue, it might be a sitewide-issue such as scheduled maintenance, which is usually mentioned on xcritical Support’s Twitter account. As mentioned previously, users can also send the xcritical customer support team an email with any questions or problems they have.

How to Contact xcritical

xcritical is one of the most popular cryptocurrency trading platforms in the world. While it’s super easy to use, you may still need to contact the company with questions or problems with your accounts, login issues, and more. This article explains how to get in touch with xcritical’s support team.

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